Effective Date: April 2, 2026  |  Last Updated: April 2, 2026  |  Governed by: Laws of India  |  Jurisdiction: Jaipur, Rajasthan

1 Information We Collect

We collect information you voluntarily provide when you:

  • Submit an enquiry form or request a custom itinerary
  • Contact us via phone, email, or WhatsApp
  • Make a booking or payment through our platform
  • Subscribe to our newsletter or travel updates

This information may include your name, email address, phone number, travel dates, passport details (for visa assistance), and payment information.

2 How We Use Your Information

We use the information we collect to:

  • Plan and personalise your Bali travel itinerary
  • Process bookings, payments, and visa applications
  • Send you travel confirmations, updates, and support
  • Communicate relevant Bali travel offers and updates (you can opt out anytime)
  • Improve our website and services

3 Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Travel partners in Bali — hotels, villa operators, activity providers — only as necessary to fulfil your booking
  • Airlines and visa authorities — as required for flight and visa processing
  • Payment processors — to securely handle transactions

All partners are required to maintain the confidentiality of your information.

4 Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. All payments are processed through encrypted, PCI-compliant gateways.

5 Cookies

Our website uses cookies to improve your browsing experience, remember your preferences, and analyse website traffic. You can control cookie settings through your browser. Disabling cookies may affect some website functionality.

6 Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal obligations)
  • Opt out of marketing communications at any time

7 Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Booking and financial records are retained for a minimum of 7 years as required by Indian tax law.

8 Third-Party Links

Our website may contain links to third-party websites (e.g., hotel booking pages, airline sites). We are not responsible for the privacy practices of these external sites and encourage you to review their policies.

9 Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. Continued use of our services after changes constitutes acceptance of the revised policy.

10 Contact Us

For any privacy-related questions or requests, please contact us:

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